FAQ

• What do you sell?

  Graded sports cards — currently baseball, hockey and football cards graded by third-party grading companies such as PSA and BGS. Every listing shows the player, year, set, card number and grade.

• Who graded these cards?

  Each card was graded by the independent grading company named on its label (for example PSA or BGS). We do not grade cards ourselves.

• What does a grade like PSA 10 mean?

  Grading companies score a card’s condition, usually on a 1–10 scale. On PSA’s scale, 10 is Gem Mint, 9 is Mint and 8 is Near Mint–Mint. Beckett (BGS) uses half-point grades and typically lists subgrades for centering, corners, edges and surface.

• Are the photos of the actual card?

  Listings include photos of the front and back of the graded card. If you’d like additional photos before buying, contact us and include the card name.

  Email: contact@collectorbase.shop

• Is checkout secure?

  Yes. Payments are processed through Shopify’s secure checkout. Accepted payment methods are shown at checkout.

• Where do you ship and how much does it cost?

  We ship to addresses in the United States and to select international destinations. Available shipping options and rates for your address are shown at checkout before you pay.

  Full details: Shipping policy.

• Can I return a card?

  Our return terms are listed in the Refund policy.

• How do I contact you?

  Use the form on our Contact page or email us. For order questions, please include your order number.

  Email: contact@collectorbase.shop